Log InJoin

Privacy Policy

This Privacy Policy explains how Symons Studio (“we”, “us”, “our”) collects, uses, and protects your data when you use our services.

1. What We Collect

  1. Name, email address, age (if provided), and account login information.

  2. Payment information (processed securely via Stripe; we do not store your payment card details).

  3. Usage data (pages visited, content watched, time spent).

  4. Cookies and tracking technologies (e.g., Google Analytics).

2. How We Use Your Information

  1. To deliver content and services to you.

  2. To manage subscriptions and process payments.

  3. To communicate with you regarding your account.

  4. To improve our platform and understand user behaviour.

3. Children’s Privacy

  1. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

  2. If we become aware that data has been collected without consent, we will delete it.

  3. Parents may contact us to review or delete their child’s information.

4. Sharing Your Information

  1. We only share data with trusted third parties who support site operation (e.g., Stripe, Vimeo, Mailchimp).

  2. We do not sell personal data.

5. Your Rights Under UK GDPR

  1. Access, correction, and deletion of your personal data.

  2. Right to object to data processing or request data portability.

  3. Right to lodge a complaint with the Information Commissioner’s Office (ICO).

6. Cookies

  1. We use cookies to enhance functionality and analyse usage.

  2. You can manage cookie preferences via your browser or our cookie settings tool.

7. Data Security

  1. We implement appropriate security measures to protect your information.

8. International Transfers

  1. If you access our services outside the UK, your data may be transferred and stored in the UK.

9. Contact Us

To exercise your rights or ask questions about this policy, email us at: rich@symonsstudio.com.